Rank One Agency (“we,” “our,” or “us”) operates the website rankoneagency.com (the “Site”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Site or utilize our local promotion and booking services.

1. Information We Collect:
We collect information that you voluntarily provide to us when you fill out contact forms, schedule appointments, or interact with our customer support channels. This information may include:
Name
Email address
Mobile phone number
Business details and booking preferences

2. How We Use Your Information:
We use the information we collect to:
Manage, confirm, and remind you of your scheduled appointments.
Deliver promotional offers, coupon codes, and local business promotional updates.
Respond to support chats, inquiries, and customer service requests.
Maintain, analyze, and optimize our Site functionality.

3. SMS Mobile Messaging Information (Carrier Compliance):
We strictly protect your mobile opt-in data.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above data sharing categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or corporate affiliates.

4. Data Sharing and Disclosure:
Except as stated in Section 3 regarding mobile messaging data, we do not sell, trade, or rent your personal identification information to third parties. We may share information with trusted third-party service providers (such as hosting partners and SMS infrastructure providers like GoHighLevel) solely to help us operate our business and provide Services to you, under strict confidentiality agreements.

5. Security of Your Information:
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the Internet or data storage technology can be guaranteed 100% secure.

6. Your Rights and Choices:
SMS Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us.
Email Opt-Out: You can unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of our emails.
Access and Deletion: You may contact us at any time to request access to, correction of, or deletion of the personal information we hold about you.

7. Changes to This Privacy Policy:
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

8. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us via support@rankoneagency.com.